Richtlijnen voor de kwaliteit van informatiesystemen. Rapport van fase 2 van het project RIKWIN
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TitleRichtlijnen voor de kwaliteit van informatiesystemen. Rapport van fase 2 van het project RIKWIN
Translated Title[Guidelines for quality of information systems. Report for phase 2 of the RIKWIN project.]
PubliekssamenvattingAbstract niet beschikbaar
Automated systems act more and more upon the quality of data collected and processed in laboratory studies. Related problems are often very specific. But quality assurance standards for laboratories include little guidance in the area of automated systems. For this reason, the National Institute of Public Health and Environmental Protection initiated the development of internal guidelines and possible measures. Its purpose is to support laboratories of the institute to improve and maintain the quality of automated systems. This report is a modified version of the first phase report of the RIKWIN project. The most important modifications are the addition of a number of possible measures to each guideline and the updating of the contents of the five chapters. Two areas had priority in this project. First, attention was payed to the integrity of the raw data. Second, we choosed for existing systems, without paying special attention to the important area of developing new systems. In this report, an information system consists of several parts. We call this parts objects. Each object can be assessed on several aspects. Some aspects are relevant to more than one object, so we built a matrix for the combination of objects and aspects. This matrix shows what we feel as essential for the quality of an information system. For every relevant object-aspect combination, a guideline is developed, indicating what should be done to assure quality. Applicable measures were added to eacht guideline, in order to explain how compliance can be achieved. We distinguish between preventive, detective and corrective measures. It is up to the laboratory to decide whether combinations are relevant or not in relation to the tasks of the laboratory. It is very important to support these decisions with good argumentation. Several standards for quality assurance in laboratories exist. The amount of guidance of this standards with respect to information systems differs. It is not simple to apply the guidelines and measures in the area of information systems. This report can assist laboratories of the institute in this complex area.