Harvesting the wisdom of the crowd: using online ratings to explore care experiences in regions.
Average rating
Cast your vote
You can rate an item by clicking the amount of stars they wish to award to this item.
When enough users have cast their vote on this item, the average rating will also be shown.
Star rating
Your vote was cast
Thank you for your feedback
Thank you for your feedback
Authors
Hendrikx, Roy J PSpreeuwenberg, Marieke D
Drewes, Hanneke W
Struijs, Jeroen N
Ruwaard, Dirk
Baan, Caroline A
Type
ArticleLanguage
en
Metadata
Show full item recordTitle
Harvesting the wisdom of the crowd: using online ratings to explore care experiences in regions.Published in
BMC Health Serv Res 2018; 18(1):801Publiekssamenvatting
Regional population health management (PHM) initiatives need an understanding of regional patient experiences to improve their services. Websites that gather patient ratings have become common and could be a helpful tool in this effort. Therefore, this study explores whether unsolicited online ratings can provide insight into (differences in) patient's experiences at a (regional) population level.PMID
30342518ae974a485f413a2113503eed53cd6c53
10.1186/s12913-018-3566-z
Scopus Count
Collections
The following license files are associated with this item:
- Creative Commons
Except where otherwise noted, this item's license is described as Archived with thanks to BMC health services research